# Wired and Dangerous

Canonical: https://www.bookquiver.com/chip-r-bell/wired-and-dangerous/9781605099750

![Wired and Dangerous](https://quivercdn.com/covers/berrett-koehler-publishers/chip-r-bell/wired-and-dangerous_978-16-0509-975-0.jpg?v=2026-06-17%2007%3A04%3A24)

- Book: [Wired and Dangerous](https://www.bookquiver.com/chip-r-bell/wired-and-dangerous) ([Wired and Dangerous.md](https://www.bookquiver.com/chip-r-bell/wired-and-dangerous.md))
- Authors: [Chip R. Bell](https://www.bookquiver.com/chip-r-bell), [John R. Patterson](https://www.bookquiver.com/john-r-patterson)
- Publisher: berrett_koehler_publishers
- ISBN: 978-16-0509-975-0
- Pages: 264
- Published: 2011-05-30
- Language: en_US
- Binding: Softcover

## Description

Customers today are picky, fickle, vocal, and “all about me” vain. With the reach and influence of the Internet, they are also powerful. If they receive poor or impersonal service, they talk...