# The Buzz

Canonical: https://www.bookquiver.com/david-freemantle/the-buzz/9781857889802

![The Buzz](https://quivercdn.com/covers/john-murray-business/david-freemantle/the-buzz_978-18-5788-980-2.jpg?v=2026-05-15%2018%3A32%3A56)

- Book: [The Buzz](https://www.bookquiver.com/david-freemantle/the-buzz) ([The Buzz.md](https://www.bookquiver.com/david-freemantle/the-buzz.md))
- Authors: [David Freemantle](https://www.bookquiver.com/david-freemantle)
- Publisher: john_murray_business
- Medium: ebook
- ISBN: 978-18-5788-980-2
- Published: 2011-05-12
- Language: en_GB
- Binding: E-book

## Description

Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M. A. D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.