# Shocked, Appalled, and Dismayed!

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- Book: [Shocked, Appalled, and Dismayed!](https://www.bookquiver.com/ellen-phillips/shocked-appalled-and-dismayed) ([Shocked, Appalled, and Dismayed!.md](https://www.bookquiver.com/ellen-phillips/shocked-appalled-and-dismayed.md))
- Authors: [Ellen Phillips](https://www.bookquiver.com/ellen-phillips)
- Publisher: Vintage
- ISBN: 978-03-7570-120-7
- Pages: 352
- Published: 1998-12-22
- Language: en_US
- Binding: Softcover

## Description

How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how...