# Emotional Value

Canonical: https://www.bookquiver.com/janelle-barlow/emotional-value/9781576750797

![Emotional Value](https://quivercdn.com/covers/berrett-koehler-publishers/janelle-barlow/emotional-value_978-15-7675-079-7.jpg?v=2026-06-22%2014%3A24%3A20)

- Book: [Emotional Value](https://www.bookquiver.com/janelle-barlow/emotional-value) ([Emotional Value.md](https://www.bookquiver.com/janelle-barlow/emotional-value.md))
- Authors: [Janelle Barlow](https://www.bookquiver.com/janelle-barlow), [Dianna Maul](https://www.bookquiver.com/dianna-maul)
- Publisher: berrett_koehler_publishers
- ISBN: 978-15-7675-079-7
- Pages: 336
- Published: 2000-04-17
- Language: en_US
- Binding: Hardcover

## Description

Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors...