# Managing Conflict in the Workplace 4th Edition

Canonical: https://www.bookquiver.com/shay-mcconnon/managing-conflict-in-the-workplace-4th-edition/9781845284138

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- Book: [Managing Conflict in the Workplace 4th Edition](https://www.bookquiver.com/shay-mcconnon/managing-conflict-in-the-workplace-4th-edition) ([Managing Conflict in the Workplace 4th Edition.md](https://www.bookquiver.com/shay-mcconnon/managing-conflict-in-the-workplace-4th-edition.md))
- Authors: [Shay Mcconnon](https://www.bookquiver.com/shay-mcconnon), [Shannon McConnon](https://www.bookquiver.com/shannon-mcconnon), [Margaret McConnon](https://www.bookquiver.com/margaret-mcconnon)
- Publisher: how_to_books
- ISBN: 978-18-4528-413-8
- Pages: 1
- Published: 2010-05-28
- Language: en_GB
- Binding: Softcover

## Description

This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win. Contents: About the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.