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- 2013
- year of publication
- 272
- pages
- English (United States)
- language
- Softcover
- cover
- Publisher
- prentice_hall_press
- ISBN-13
- 978-07-3520-525-3
- EAN
- 9780735205253
- Publication date
- 2013-03-05
- Book
- How to Say it: Creating Complete Customer Satisfaction · 1 edition
The publisher on this edition
A guide to effectively communicating with customers to create lasting—and repeat—business relationships. This book provides practical, results-oriented guidance for effective communication...