- 2013
- year of publication
- 256
- pages
- English (United States)
- language
- Hardcover
- cover
- Publisher
- portfolio
- ISBN-13
- 978-15-9184-581-2
- EAN
- 9781591845812
- Publication date
- 2013-09-12
- Book
- The Effortless Experience · 3 editions
The publisher on this edition
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their...


