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- 2002
- year of publication
- 336
- pages
- English (United States)
- language
- Softcover
- cover
- Publisher
- prentice_hall_press
- ISBN-13
- 978-07-3520-291-7
- EAN
- 9780735202917
- Publication date
- 2002-03-01
- Book
- Working with Difficult People · 1 edition
The publisher on this edition
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of...