Ping

How do you resolve a misunderstanding before it becomes a conflict? How do you build influence when you're not in the room? How do you create real connection when your team works apart? Drawing on award-winning Professor Andrew Brodsky’s groundbreaking research, as well as real-world examples, Ping reveals: • The hidden strengths and weaknesses of every communication channel • When to email, message, call, meet - or let AI help • How to make memorable virtual first impressions • How to build trust, influence, and stronger relationships at a distance • How to negotiate, persuade, and solve problems through a screen Ping will change the way you think about every message you send.