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- 2012
- year of publication
- —
- Length
- English (United States)
- language
- E-book
- Format
- Publisher
- portfolio
- ISBN-13
- 978-11-0156-171-3
- EAN
- 9781101561713
- Publication date
- 2012-10-11
- Book
- Judgment on the Front Line · 1 edition
The publisher on this edition
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of...