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Edition · 2019-09-03 · Hardcover

Bet on Talent – How to Create a Remarkable Culture That Wins the Hearts of Customers

DTDee Ann Turner
2019
year of publication
224
pages
English (United States)
language
Hardcover
cover
Publisher
Baker
ISBN-13
978-08-0109-436-1
EAN
9780801094361
Publication date
2019-09-03
Book
Bet on Talent – How to Create a Remarkable Culture That Wins the Hearts of Customers · 1 edition
The publisher on this edition

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they''re about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she''s ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to- create a remarkable company culture - select, sustain, and steward talent- nurture internal relationships- create company loyalty that leads to customer loyalty- instill the practice of servant leadership within your organization- treat everyone with honor, dignity, and respect- and much more