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- 2022
- year of publication
- 224
- pages
- English (United States)
- language
- Softcover
- cover
- Publisher
- Berrett Koehler Publishers
- ISBN-13
- 978-15-2300-293-1
- EAN
- 9781523002931
- Publication date
- 2022-11-08
- Book
- A Complaint Is a Gift, 3rd Edition · 1 edition
The publisher on this edition
The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of...