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- 2009
- year of publication
- 288
- pages
- English (United States)
- language
- Softcover
- cover
- Publisher
- berrett_koehler_publishers
- ISBN-13
- 978-15-7675-901-1
- EAN
- 9781576759011
- Publication date
- 2009-05-04
- Book
- Effective Apology · 1 edition
The publisher on this edition
Politicians apologizing, celebrities needing to apologize, and business leaders failing at the attempt fill today’s headlines. In fact, we all have occasion to apologize. But we don’t need...