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- 2019
- year of publication
- —
- Length
- English (United Kingdom)
- language
- E-book
- Format
- Publisher
- john_murray_business
- ISBN-13
- 978-15-2930-939-3
- EAN
- 9781529309393
- Publication date
- 2019-01-10
- Book
- Whale Done! · 2 editions
The publisher on this edition
What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right). A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.
