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- 2003
- year of publication
- —
- Length
- English (United States)
- language
- E-book
- Format
- Publisher
- portfolio
- ISBN-13
- 978-14-4062-671-5
- EAN
- 9781440626715
- Publication date
- 2003-06-02
- Book
- Angel Customers & Demon Customers · 1 edition
The publisher on this edition
One of the oldest myths in business is that every customer is a valuable customer. Even in the age of high-tech data collection, many businesses don't realize that some of their customers are deeply unprofitable,...