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- 1993
- year of publication
- 1
- pages
- English (United Kingdom)
- language
- Softcover
- cover
- Publisher
- basic_books
- ISBN-13
- 978-02-0160-813-7
- EAN
- 9780201608137
- Publication date
- 1993-04-21
- Book
- The Customer-Driven Company · 1 edition
The publisher on this edition
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.