- 1999
- year of publication
- 368
- pages
- English (United States)
- language
- Softcover
- cover
- Publisher
- prentice_hall_press
- ISBN-13
- 978-07-3520-089-0
- EAN
- 9780735200890
- Publication date
- 1999-12-01
- Book
- The Gentle Art of Verbal Self Defense at Work · 1 edition
The publisher on this edition
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your...
