What Great Service Leaders Know and Doberrett_koehler_publishers978-16-2656-584-597816265658452015-09-01English (United States)288HardcoverBook profileEnglish (United States)
Book · 1 edition
What Great Service Leaders Know and Do
- 2015
- first published
- English
- language
- 1
- edition in English
- 288
- pages
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful...
Editions
1 edition · sort: newestWhat Great Service Leaders Know and Doberrett_koehler_publishers978-16-2656-584-597816265658452015-09-01English (United States)288Hardcover